Maya R.
5.0
Repairs handled the same week, every time
Two years in this unit and every maintenance ticket was closed inside a week. Rent went up once, by a normal amount, with proper notice. I would rent from them again without hesitating.
Real reviews, both directions
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Precise search
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How it works
From one search to a decision you can defend.
Every review you see comes from a tenant or landlord describing an actual rental. Here is what happens in between.
RentersBookSearch
LandlordTenantProperty
Michael Bennett
Searching the record
RentersBookCompiling
- Pulling every review on file34 reviews
- Reading the photo evidence3 uploads
- Averaging the ratings4.8 avg
- Building the profileComplete
Landlord profileReady
Step 01
Search
Look up any landlord, tenant, or property. Narrow by city, zip code and property type until the results describe your actual situation.
Step 02
Read real reviews
Reviews come from tenants and landlords describing an actual rental relationship, not from anyone passing through. Anything that does not add up can be reported.
Step 03
Rent with confidence
Make decisions backed by real experience, on either side of the agreement, before anything gets signed.
See it in action
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A quick walkthrough of searching, reviewing and rating on the real platform.
By the numbers
A record that only grows more useful.
Every review makes the next decision easier, on both sides of the lease. Nothing here is scraped, bought, or opened to the public at large.
- Reviews run in both directions
- 10+ Criteria
- Rated together
48,200+
Members
Renters and landlords with a RentersBook account.
126,400+
Reviews published
Written by tenants and landlords, about real rentals.
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24 hrs
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Reported reviews are actioned inside a day.
Both sides of the lease
Reviews go both ways, and that is the point.
Property owners benefit financially from leasing, and tenants have historically had no reliable way to check what they were walking into. RentersBook closes that gap in both directions.
For Landlords
Screen tenants with confidence.
A credit score shows if someone can pay the rent. Reviews from their past landlords show whether they actually did.
- See how they paid rent in their last homes
- Spot problem tenants before you sign
- Reply to any review left about your property
- Get your listings seen by more people
For Tenants
Never rent blind again.
Do repairs get done? Does rent jump every year? Find out how a landlord really treats tenants before you sign a year of your life away.
- Check the landlord and the building before you sign
- Read what people who lived there actually say
- Add photos to back up your own review
- Build a good renting record you can take anywhere
Featured reviews
Real tenancies, in the reviewers' own words.
A sample of what members are publishing right now, in both directions.
Daniel O.
5.0Paid on time for three straight years
Rent landed on the first of the month for thirty-six months. Left the unit cleaner than the walkthrough photos. I have already given a favorable reference twice.
Priya S.
3.0Great light, unreliable laundry room
The apartment itself is lovely and the neighbours are quiet. But the laundry room had one working machine for most of the winter, and snow removal was slow enough to be a hazard.
Andre W.
2.0Inspections far more often than the lease allowed
Scheduled inspections happened roughly every six weeks, well beyond what we agreed to. Repairs were fine when they happened, but the access requests made the place feel like it was not ours.
Grace L.
4.0Good tenant, ongoing guest situation
No complaints on rent or rules, and the unit was well kept. The only friction was a long-term guest who was never added to the lease. Still, I would rent to them again.
Sofia M.
5.0The amenities are actually maintained
Gym equipment gets serviced, the laundry room has never been down, and the walkways were cleared before I left for work after every storm. Rare, and worth saying out loud.
Trust & security
An open comment section rewards whoever is angriest.
Rental housing is too consequential for that. Every review on RentersBook describes an actual rental relationship, which is what turns a pile of opinions into something you can sign a lease on.
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Moderated content
Any review can be reported, and reports are reviewed within 24 hrs. Reviews that breach our content rules or misrepresent the relationship come down.
Precise search
Filter by city, zip code and property type. A rating from before a change of ownership should not decide your lease in 2026.
What gets rated
No hidden algorithm. Here is the whole scoring model.
Every reviewer answers the same questions, depending on who they are reviewing. Landlords and properties are scored separately, so a good landlord in an ageing building reads accurately.
Landlord
What tenants rate a landlord on
Tenants score the landlord on how the tenancy was actually run: repairs, access, and rent behaviour.
- Timely repairs
- Maintenance staff
- Frequent or excessive rent increase
- Conducted frequent or scheduled inspections of property
- Would you recommend to a family or friend?
Property
What tenants rate a property on
The building itself is scored separately, so a good landlord in a poor building reads accurately.
- Quality of amenities? (Laundry room, gym, etc.)
- Snow removal
- Utility use
- Excessive noise
- Would you live here again?
Tenant
What landlords rate a tenant on
Landlords score the tenancy on the things that actually decide a renewal or a reference.
- Pays / Paid rent on time
- Followed rules and regulations
- Issues with pets
- Issues with children
- Frequent or permanent guests
- Problems with tenant exiting unit
- Would you rent to this tenant again?
- Will you give a favorable reference
Plans
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Reading reviews and posting one a month costs nothing, forever. Upgrade when you are moving often, or screening at scale.
FAQ
The questions people ask first.
Everything else is answered on the full help page.
RentersBook is a review and ratings platform for rental agreements. Tenants review landlords and properties, landlords review tenants, and both sides can check the record before a lease is signed.
From the blog
Renting intelligence, for both sides.
Practical guides for tenants and landlords, written from what the reviews keep telling us.
Rent smarter.
Starting today.
Look up a landlord before your next viewing, or leave the review that helps the next tenant decide. Both take about five minutes.